Source prnewswire
unitQ Adds Product Analytics To Its User Feedback Platform For Real-Time Actionable Insights Into What Users Are Doing And Saying
BURLINGAME, Calif., March 21, 2024 /PRNewswire/ -- unitQ, the leader in Quality Automation, announced a major milestone today — enhancements to unitQ that empower organizations to view and analyze real-time user feedback alongside behavioral analytics data.While unitQ already provides organizations' with AI-driven, real-time actionable insights into what their users are saying in real time across all user feedback channels, our latest milestone empowers our customers with real-time actionable insights about how their customers are using their products and services. Integrating product analytics with unitQ solves a big problem for organizations—understanding what drives user behaviorThis first-of-its-kind unified approach helps organizations identify correlations between user behavior and user feedback, providing an even deeper understanding of customers' needs and preferences. unitQ now becomes even more powerful when integrated with product analytics software like Amplitude by further breaking down the walls between product, engineering and customer experience teams.
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