Sinch has once again been named a leader in the Omdia Universe: CPaaS platform providers report.
Sinch's continued leadership as a global innovator in orchestrating intelligent, artificial intelligence-powered customer interactions is underscored by this recognition.
In this year's report, Sinch's leadership in RCS and artificial intelligence was a highlight.
Sinch has an unparalleled global reach and is able to connect 900 billion interactions annually across messaging, voice, email, and chat.
"We're proud of being recognized by Omdia for our continued progress toward a leadership position in RCS and artificial intelligence-enabled customer communications," said Laurinda Pang, CEO of Sinch.
Sinch scored well above average in 11 of the 12 evaluation categories, with its highest marks in innovation, go-to-market strategy, and non-functional requirements.
Sinch is at the forefront of Digital Customer Communications innovation-advancing artificial intelligence-powered solutions, expanding its commerce capabilities, and delivering seamless, omnichannel experiences all across the globe.
Sinch can be found at www.sinch.com.
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Janet Lennon is the Director of Global PR & Communications.
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Sinch is the pioneer of the way the world communicate through its Digital Customer Communications Cloud.
The Annual Report of Sinch was published today.
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Source prnewswire