Deliverect Acquires ChatFood to Solidify Position as the Omnichannel Solution for the Restaurant Industry

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The pioneer in social media ordering, order and pay at table, and loyalty systems, ChatFood, has been purchased by Deliverect, a global scale-up that integrates and expedites online orders for restaurants. Through this acquisition, the restaurant sector will have access to a single solution that will support profitable growth and outstanding experiences, including social, dine-in QR, direct channel, and online food delivery ordering.

Together, Deliverect and ChatFood power over 300 million orders across 42 markets and serve over 43,000 restaurants and food service establishments worldwide. The Gulf region is where ChatFood excels, where more than 3,000 restaurants rely on their platform. Benjamin Mouflard and Vini Rodrigues, who co-founded ChatFood, will continue to work with Deliverect and oversee future growth and expansion.

Deliverect's CEO and co-founder Zhong Xu remarked, "We are happy to welcome ChatFood to the Deliverect team. With ChatFood, we can now serve our customers with both in-restaurant dining and online meal delivery, offering a 360-degree solution that is inspired by the difficulties they confront. This accomplishment is important to our business because every day we work to make restaurant owners' life easier and support their success in the digital era.

Deliverect will now provide customers with a one-stop, best-in-class digital platform that removes complexity and adds value for both in-restaurant dining and online delivery experiences with the inclusion of ChatFood. Restaurants may better understand, communicate with, and engage their consumers when they invest in social media ordering technology in order to increase repeat business and differentiate themselves from the competition.

"Through our current integration and established cooperation, we have had the chance to study Deliverect's principles and commitment to their clients. The CEO and co-founder of ChatFood, Ben Mouflard, acknowledged that their strategy was in line with ours. We are very eager to start this new chapter in our story and help restaurants all over the world with our solutions.

ChatFood solutions have increased customer average spend by 35%, increased gratuities by 3x, and increased labour efficiency by 25%. Benefits to the food service sector from this acquisition include fresh approaches:

As a result of this transaction, Deliverect Social Media Ordering and Order & Pay will soon be accessible everywhere.

Source prnewswire

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