Oracle NetSuite Supercharges the Suite with Expansion of Generative AI Capabilities

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SuiteConnect -- Oracle NetSuite today announced it is expanding its generative AI capabilities across the suite. NetSuite Text Enhance helps users leverage company-specific, relevant data to create and refine contextual and personalized content. Now embedded in more finance and accounting, supply chain and operations, sales and marketing, and customer support processes, NetSuite Text Enhance will help organizations reach their goals faster and more efficiently by increasing productivity, reducing human error, improving consistency, and accelerating business processes
Now embedded in more finance and accounting, supply chain and operations, sales and marketing, and customer support processes, NetSuite Text Enhance will help organizations reach their goals faster and more efficiently by increasing productivity, reducing human error, improving consistency, and accelerating business processes
"The initial Text Enhance capabilities that we announced at SuiteWorld 2023 have received an incredibly positive response and now we are adding hundreds of new use cases to enable our customers to be even more efficient," said Evan Goldberg, founder and executive vice president, Oracle NetSuite. "With Text Enhance capabilities embedded in more text fields across the suite, we can help our customers increase speed, accuracy, and efficiency when performing nearly any type of task in NetSuite."
Built on OCI and leveraging its leading AI services, the embedded NetSuite Text Enhance generative AI capabilities are designed to respect customers' enterprise data, privacy, and security. With OCI Generative AI Service, no customer data is shared with large language model (LLM) providers or seen by other customers. In addition, an individual customer is the only entity allowed to use custom models trained on its data. To further protect sensitive information, role-based security is embedded directly into NetSuite workflows and only recommends content that end users are entitled to view
To further protect sensitive information, role-based security is embedded directly into NetSuite workflows and only recommends content that end users are entitled to view
By integrating company-specific and contextual data from across the suite, NetSuite Text Enhance helps customers enhance:
NetSuite Text Enhance generative AI services are powered by OCI, which hosts both prebuilt and custom models. Leveraging OCI Supercluster, which includes bare metal compute instances, ultra-low latency RDMA networking, and high-performance storage, OCI helps accelerate LLM training with the highest performance at the lowest cost. This allows Oracle to deliver the fastest AI innovation in the industry and attract the best enterprise-focused innovators, including Cohere, to build on OCI, further contributing to the innovation feedback cycle
This allows Oracle to deliver the fastest AI innovation in the industry and attract the best enterprise-focused innovators, including Cohere, to build on OCI, further contributing to the innovation feedback cycle
Customer Success with NetSuite Text Enhance "NetSuite Text Enhance enables us to provide a better experience for our team and ultimately, our clients," said David Lindmeir, CEO, Foretopia. "For example, Text Enhance helps our clients efficiently generate compelling item descriptions and job descriptions. It has already proven to be a huge time-saver for our team and we look forward to benefiting further from the expanded capabilities."
"The generative AI features in NetSuite are helping us be more productive while ensuring the content generated is correct," said Brian Wenzl, partner, Opal Creek Consulting. "In contrast to other products, NetSuite Text Enhance automatically integrates relevant contextual data to enrich the AI-generated response and with additional use cases being added across the suite, we know it will continue to bring even more efficiencies to our business."

Source prnewswire

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