THE NEW YORK TIMES, November 19,. Several governments have already begun experimenting with generative artificial intelligence (GenAI), with the aim of improving the quality and speed of government decision-making on a large scale, and improving the efficiency and effectiveness of policies, programs, and services provided by the government.. Based on a new study conducted by Boston Consulting Group (BCG), GenAI offers governments around the world a unique opportunity to deliver greater value to citizens, businesses, and governments at a time when public finances are under pressure due to slow economic growth. GenAI offers governments a chance to deliver a greater public impact.
Based on a new study conducted by Boston Consulting Group (BCG), GenAI offers governments around the world a unique opportunity to deliver greater value to citizens, businesses, and governments at a time when public finances are under pressure due to slow economic growth. GenAI offers governments a chance to deliver a greater public impact.
In BCG's Generative AI for the Public Sector: From Opportunities to Value, it is estimated that by 2033, the public sector will have a productivity gain of $1.75 trillion per year as a result of GenAI. In addition to leveraging Pearson-Faethm models, BCG's estimate reflects productivity gains across national, state, and local governments, as well as across a range of different sectors, including legislative, administrative, judicial, health care, education, transportation, and security.
In spite of the fact that many might expect GenAI applications to result in significant job cuts, BCG's modeling indicates that the impact will be more nuanced. Although certain efficiencies may result in a decreased demand for labor, governments will likely reinvest the gained productivity benefits to address citizens' unmet needs or engage in higher value-added activities despite the fact that certain efficiencies will result in decreased labor demand.
While the public sector adoption of GenAI is still in the early stages, Miguel Carrasco, global leader of BCG's Center for Digital Government and the coauthor of the article, stressed that "the profound potential of this technology cannot be ignored." It is the right time to act now. Leaders of the public sector need to be prepared to experiment, innovate, and accelerate the use of GenAI in order to reap its substantial benefits for both the government and citizens."
Currently, the most promising GenAI applications for the public sector are those involving summarizing documents and meetings, reviewing and drafting contracts for public procurement, engaging citizens and businesses, and developing and testing software applications.. There are, however, still several conditions that need to be met before GenAI can be leveraged at scale and its potential unlocked. There are a number of risks associated with accuracy, reliability and control, privacy and confidentiality, bias, and intellectual property ownership that must be addressed before the full potential of GenAI can be realized in the public sector, as identified by BCG.
There are a number of risks associated with accuracy, reliability and control, privacy and confidentiality, bias, and intellectual property ownership that must be addressed before the full potential of GenAI can be realized in the public sector, as identified by BCG.
From the perspective of senior executives working in five types of government functions, this article outlines use cases for GenAI from their perspective:
It is our belief that implementing GenAI across the public sector will deliver value to taxpayers through taxpayer savings, a more engaged workforce, and a higher quality of public services," said Richard Sargeant, a managing director and partner at BCG and coauthor of the paper.. As a result of AI-powered government, citizens will reap the benefits of better productivity and personalization in an era where government spending around the world will be impacted by tighter economic conditions and increasing demands for public services around the globe.". As a result, governments will have the ability to demonstrate their technological competence and innovative capacity in a way that preserves the covenant of trust between citizens and the state
As a result, governments will have the ability to demonstrate their technological competence and innovative capacity in a way that preserves the covenant of trust between citizens and the state
There is a link to the publication here: https://www.bcg.com/publications/2023/unlocking-genai-opportunities-in-the-government/.
The following media contact information can be found: Eric Gregoire+1 617 850 3783 [email protected] 
The Boston Consulting Group was founded in 1963 by Boston Consulting Group, which specializes in advising leaders in business and society on how to deal with their most pressing challenges and capture their greatest opportunities. BCG was the pioneer in business strategy. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders by enabling organizations to grow, build sustainable competitive advantage, and drive positive societal impact.
Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. In addition to management consulting, BCG offers cutting-edge technology and design solutions along with corporate ventures and digital initiatives. Our firm works in a unique collaborative model across all levels of the client organization and across the company, fueled by the goal of enabling our clients to succeed as well as make the world a better place for themselves and their families.
The Boston Consulting Group (BCG) is the source of this information
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