Sedgwick, a leading global provider of claims management, loss adjusting and technology-enabled business solutions, announced today ahead of the upcoming RISKWORLD 2024, the annual conference of RIMS, several new updates to its artificial intelligence-powered (AI) technology program. Building on a half-century of claims handling excellence and a robust data science program, Sedgwick remains at the vanguard of technological innovation in the industry with its pioneering generative AI technologies and claims management applications
Building on a half-century of claims handling excellence and a robust data science program, Sedgwick remains at the vanguard of technological innovation in the industry with its pioneering generative AI technologies and claims management applications
The latest enhancements are significant milestones on Sedgwick's journey of technology evolution and have been supported by dedicated research and development in predictive modeling, machine learning and now, generative AI. This work has been propelled by the company's vast global dataset and expert in-house data science and technology teams. Their goal is to expedite the claims process by predicting, addressing, and automating steps in the claim lifecycle, thereby enhancing consumer experiences, and streamlining claim resolutions. Claim resolution times are expected to decrease, early adopters will swiftly benefit from the technological advancements, and the overall experience for Sedgwick's consumers and clients will be significantly elevated
Claim resolution times are expected to decrease, early adopters will swiftly benefit from the technological advancements, and the overall experience for Sedgwick's consumers and clients will be significantly elevated
Sedgwick's technology stack is built around several AI-enhanced tools that comprise a scalable, rapidly deployable platform. Recent enhancements to Sedgwick technologies include:
"Our work in bringing together GenAI, data science and 50 years of experience, knowledge and data has empowered Sedgwick to make the claims model more intelligent, more consumer- and customer-centric, and more situation-specific than ever before," said Leah Cooper, Sedgwick's Global Chief Digital Officer. "We have the tools, the experience and a wealth of data in meaningful insurance categories to be able to develop solutions that, when married with meaningful human engagement and decision-making, can shape the claims resolution in a more advanced way
"We have the tools, the experience and a wealth of data in meaningful insurance categories to be able to develop solutions that, when married with meaningful human engagement and decision-making, can shape the claims resolution in a more advanced way
With 2,000 dedicated IT and data science colleagues, Sedgwick continues to deliver exceptional technology-enabled solutions that support many of the world's premier employers and insurers. For more on Sedgwick's technology offerings, see sedgwick.com/solutions/technology.

Source prnewswire